*Direct Software Connection Credit Card Help
 
If you had book marked our Web site from an AD you saw on Facebook and have trouble paying with a Credit Card go back and enter our Site through http://www.directsoftwareconnection.com not  http://www.perfect-shareware.com

First make sure you did not leave any spaces between the numbers of your credit card number or you will not be able to continue to process your transaction.

Example Card Number:

Entered Correctly with No Spaces: 1111222233334444

Entered Incorrectly with Spaces: 1111 2222 3333 4444

If your Credit Card gets declined make sure you entered everything exactly as it appears on your credit card statement. For example if your Card had a Middle Name and you had left it out or you entered Apt. instead of Apartment.

You can also try your Debit Card (also known as a bank card or check card), or different credit card or contact your Bank and tell them about the decline and ask them to allow the credit card transaction.

IF YOU GET A DECLINE MESSAGE, DO NOT TRY TO PROCESS YOUR CREDIT CARD WITH THE SAME EXACT INFORMATION MORE THAN TWO TIMES WITHOUT FIRST CONTACTING YOUR BANK TO SOLVE THE DECLINE MESSAGE AND ALLOW THE CREDIT CARD TRANSACTION. If you get a decline message three times or more you will be temporally blocked by our credit card processor AlertPay for Security purposes to prevent credit card fraud. You will then need to call AlertPay at (514) 748-1441 (Option 1) to unblock and allow your credit card to process successfully.
 
Note: If after you complete the Credit Card Page and click on the CONTINUE Button and Do Not see the Pay Button after you agree to the Terms, then Press on Enter on your Keyboard and update to Internet Explorer 8 for future orders. If that does not solve your problem, Download the New Internet Explorer 8 Browser listed below to be able to place your order now. (See below to understand where the missing button should be)
 
Download the New Internet Explorer 8 Browser Here:
If you believe you entered the correct information and your credit card gets declined and you already contacted your bank to solve the decline, follow the below information to Create an AlertPay account which should solve the problem.

You can also call us by Phone at (305) 761-7617 and we can help you:

1.  Create an AlertPay account at http://www.alertpay.com
2.  Validate your email address by following the steps in the validation email.
3.  Login to your AlertPay account and add your Credit Card by clicking on “Profile”.
4.  Under “Financial”, click on “Credit Cards”.
5.  Return to our website at http://www.directsoftwareconnection.com and click on the "Buy Now" button.
6.  When prompted, login to your AlertPay account with your email address and password.
7.  Change the source of funds to your Credit Card, then type in the Transaction PIN and click “Send”.

 
Example of missing button on Order Page below: